Thank you for visiting and shopping at Ribose4Life.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays unless otherwise noted on the checkout page.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout and are determined by total items in your order along with the shipping address.
|Shipment method||Estimated delivery time||Shipment cost|
|FedEx Standard||3-5 business days||$9.95|
|FedEx Two Days||2 business days||$12.95|
|FedEx Overnight *||1-2 business days||$19.95|
|USPS Priority Mail||1-5 business days||$8.34|
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Ribose4Life.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Ribose4Life.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Ribose4Life.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 30 days from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.
If there’s an issue with your order or you have any questions please contact us at the following email address, “firstname.lastname@example.org”.